1. The Homeownership Preservation Foundation
Call 1-888-995-HOPE (4673) and receive free counseling when you’re facing foreclosure. The hotline is staffed 24/7 by 400 counselors. The average waiting time to talk to one of them is two minutes.
Counselors will go over your options and do everything they can to help you stay in your home.
A year after receiving counseling, 70 percent of those counseled were still in their homes, Hernandez says.
“I listened to someone talk for three hours the other day,” she said. “At the end of the session, counselors give you their direct phone number, and that counselor is yours for as long as you need them.”
Although the foundation primarily works on foreclosures, counselors can connect you with free services if you have other financial issues, such as credit card debt.
Fell, a policy analyst for the Food and Drug Administration, speaks three times a week to the counselor she reached through the Homeownership Preservation Foundation. Her counselor, Nadiyah Casey, got her $1,300 back from the first agency she tried and is trying to get Fell’s bank to lower the interest rate on her adjustable-rate mortgage. She’s also trying to get the state of Maryland, where Fell lives, to lower her property taxes.
2. SCORE
SCORE, a nonprofit association working in partnership with the Small Business Administration, offers financial counseling to small businesses.
You can get face-to-face counseling by using their ZIP code locator, or you can receive counseling via e-mail.
You may be a small business and not even know it, says SCORE spokesman Michael Keaton.
“A mom operating a tutoring service out of her home would be welcome to get advice and mentoring from SCORE,” he said. “If a handyman is self-employed, he also could get SCORE counseling.”
3. Avvo.com
Ask a real lawyer about foreclosure, credit or bankruptcy issues at avvo.com. The attorneys are screened and profiled on the site, so you can read more about the person giving you free advice.
4. Credit unions
Many credit unions give their members free or low-cost credit counseling. Even if your employer doesn’t have a credit union, it’s worth looking for one to join in this credit union locator. Some accept anyone who lives in a certain geographical area.